Is there strength in numbers? From the era of Donoghue v Stevenson consumers have sought recourse against manufacturers for defective products. In more recent times, consumers have increasingly sought to join together to present a united front against manufacturers in the form of class actions and collective redress. However, more and more, the actual benefits to consumers in acting collectively are being debated, as well as whether such actions actually have an impact upon the approach that manufacturers adopt with respect to product safety. This session joins this debate and examines the actual benefits of collective redress in providing compensation to claimants and improving products provided by manufacturers.